Privacy Policy

ZD-pro RC (operated by HONG KONG WISDOM SHIELD TRADING LIMITED, hereinafter referred to as "we," "us," or "ZD-pro RC") respects your privacy rights. This Privacy Policy ("Policy") aims to explain how we collect, use, disclose, and protect your personal information when you visit our website www.zd-pro.com("Website") or purchase our products through the Website.

1.Information We Collect

When you visit the Website, register for an account, place an order, contact us, or participate in other activities, we may collect the following types of personal information:

  • Identifiers: Name, email address, phone number, billing address, shipping address.
  • Commercial Information: Purchase history, products of interest, shopping cart contents.
  • Financial Information: Payment details (e.g., credit card number, expiration date, security code). Please note that www.zd-pro.comitself does not directly process or store full credit card information. We use third-party payment processors (such as PayPal, Stripe, etc.) who securely handle your payment information. We only receive information necessary for the transaction (e.g., last four digits of the card, transaction status).
  • Device and Usage Information: When you browse the Website, we may automatically collect information including your IP address, browser type, operating system, access times, pages viewed, links clicked, and referring URL. We use cookies and similar technologies to collect this information (see "Cookies and Tracking Technologies" section below).
  • Communications: If you contact us via email, online forms, or customer service channels, we collect the content of your communication and your contact details.

2.How We Use Your Information

We use the information we collect for the following purposes:

  • Process Orders and Provide Services: Fulfill your purchase requests, process payments, arrange shipping, provide order confirmations and updates, manage returns or exchanges.
  • Customer Service: Respond to your inquiries, requests, or complaints, provide support.
  • Improve Website and Experience: Analyze website usage, diagnose technical problems, improve the functionality, content, and user experience of the Website.
  • Marketing and Promotions (with Consent): With your consent, send you information about new products, promotions, coupons, and events (you can opt-out anytime). We will not use your personal information for third-party marketing without your explicit consent.
  • Security and Fraud Prevention: Protect the Website, our business, and users from fraud, abuse, or security threats.
  • Legal Compliance: Comply with applicable laws, regulations, legal processes, or governmental requests.

3.How We Share Your Information

We share your personal information only in the following circumstances:

  • Service Providers: We share information with service providers who assist us in operating our business and the Website, such as payment processors (to process payments), shipping carriers (to deliver orders), email service providers (to send notifications), website hosting and analytics providers. These service providers access your information only to the extent necessary to perform services on our behalf and are obligated to protect your information.
  • Legal Requirements: We may disclose information if we believe disclosure is reasonably necessary to comply with a law, regulation, legal process, governmental investigation, or to enforce our Website terms and policies. This includes responding to security or technical issues or protecting the rights, property, or safety of ZD-pro RC, our users, or the public.
  • Business Transfers: If ZD-pro RC is involved in a merger, acquisition, sale of assets, financing, or bankruptcy/reorganization, your information may be shared or transferred as part of that transaction. We will notify you of such events and any choices you may have regarding your information.
  • We do not sell your personal information to third-party marketing companies.

4.Cookies and Tracking Technologies

www.zd-pro.comuses cookies and similar technologies (like pixel tags, web beacons) to collect information about your use of the Website. Cookies are small text files stored on your device. We use cookies for the following purposes:

  • Essential Cookies: These are necessary for the basic functioning of the Website, such as enabling shopping cart and checkout functions.
  • Functional Cookies: These enhance the functionality and personalization of the Website, such as remembering your preferences (e.g., language).
  • Analytics/Performance Cookies: These help us understand how visitors use the Website (e.g., which pages are most popular), which helps us improve the site.
  • Most web browsers allow you to control cookies. You can usually set your browser to refuse cookies or to alert you when a cookie is being sent. However, disabling certain cookies, especially essential ones, may affect the functionality of the Website.

5.Your Privacy Rights

Depending on your location , you may have certain rights regarding your personal information, such as:

  • Right of Access: Request access to the personal information we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete personal information.
  • Right to Deletion: Request deletion of your personal information (where permitted by applicable law).
  • Right to Restrict Processing: Request restriction of processing of your personal information.
  • Right to Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller (where applicable).
  • Right to Object: Object to processing based on our legitimate interests.
  • Right to Opt-Out of Marketing: Opt-out of receiving marketing communications from us at any time. Every marketing email contains an unsubscribe link. You can also opt-out by contacting us.

To exercise these rights, please contact us using the contact details below. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request.

6.Data Security

  • We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using Secure Socket Layer (SSL) technology to encrypt data in transit and restricting access to systems storing personal information.
  • However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7.International Data Transfers

  • ZD-pro RC operates in Hong Kong. Information you provide to us may be transferred to, stored in, and processed in Hong Kong or other countries where we or our service providers operate, where data protection laws may differ from those in your jurisdiction. We will take appropriate measures to ensure your information is protected in accordance with this Policy.

8.Children's Privacy

  • www.zd-pro.comis not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the contact details below, and we will endeavor to delete that information.

9.Links to Third-Party Sites

  • Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10.Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be effective when we post the updated policy on the Website. We will update the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11.Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Company Name: HONG KONG WISDOM SHIELD TRADING LIMITED
  • Email:supportrc@zd-pro.com
  • Tel:+86 18508419528
  • Company Address:UNIT 15, R/F, KAM TEEM IND BUILDING, 135 CONNAUGHT RD WEST, SAI YING PUN HONG KONG
  • Contact Person:Qing

Updated on 25th, November, 2025

Best Regards

https://www.zd-pro.com/