1:16 4WD RC Short Course Truck, Brushed and Brushless Optional Hobby RC Truck

FAQ

1. Limited Warranty Policy
All RC cars and boats come with a 30‑day limited manufacturer warranty from delivery date. This warranty only covers factory defects in materials and workmanship under normal intended use.
Warranty does NOT cover:
• Damage from crashes, drops, collisions or rough off‑road use
• Water damage on non‑waterproof models
• Units modified or disassembled by the customer
• Normal wear‑and‑tear parts: tires, body shells, gears, brush motors
• Damage caused by incorrect charging, wrong batteries or operator error
For valid warranty claims, we will offer replacement parts, and do not guarantee full‑unit replacement.

2. What to do if my RC breaks?

1. Contact customer support with your order number, clear photos and videos of the issue.
2. Our team will verify if the issue qualifies for warranty service.
3. If confirmed as a factory defect, we will provide free replacement parts plus technical guidance.
4. All shipping costs for replacement parts are the buyer’s responsibility.
We do not offer physical unit repair service. Buyers install replacement parts following our guidance.

3. Return & Exchange Rules

All returns require an RMA authorization number from customer support before sending items back. Packages without an RMA number will be refused.
• Return requests must be submitted within 30 days of delivery.
• We only accept returns for dead‑on‑arrival factory defects, wrong items or missing original accessories.
• Returned goods must be complete, unmodified, with original packaging and free of crash or usage damage.
• Buyer pays return shipping. Refunds are processed only after we receive and inspect the returned item.

Returns will be denied for:
• Change‑of‑mind, dissatisfaction due to difficulty of operation or skill‑level issues
• Damage from crashes, misuse, modification or water exposure
• Consumable parts worn out from use

4. US‑Order Taxes & Duties

US orders are shipped under DAP (Delivered‑at‑Place) terms.
Buyers are responsible for all applicable sales tax, import duties and customs brokerage fees upon delivery.
Tax charges are set by local customs regulations and are out of our control. We will not reimburse any customs‑related fees. Please check local import rules before ordering.

Operating Guide

• Pre‑check: Inspect the RC truck, remote controller and accessories, then fit the charged‑up 7.4 V lithium‑ion battery and fasten the buckle.
• Signal pairing: Switch on the 2.4GHz proportional transmitter first, then power on the vehicle and wait for automatic connection.
• Basic control: Pull the trigger to go forward, push it for brake and reverse; turn the steering wheel, and tune steering trim when drifting straight.
• Speed adjustment: Set the 50%‑100% speed‑limit knob to fit beginner‑level handling.
• Post‑play handling: Power off the car and transmitter in order, take out the battery for storage or USB charging, clear away dirt on metal parts and shell.
• Safety reminder: The truck is only splash‑resistant. Stop driving when the battery turns warm and keep clear of roadways, crowds and fragile objects.

Potential Customers

• RC truck hobby‑lovers who enjoy outdoor remote‑control activities
• People searching for practical gift options for hobby‑oriented acquaintances
• Enthusiasts who like to carry out routine accessory upgrades and vehicle modification
• Families for casual outdoor parent‑child interactive pastime
• Model‑car collectors for displaying and enjoying scale‑model vehicles