1:18 4WD RC Off-Road Truck, Brushed & Brushless Two Versions for Adults

FAQ

1. Limited Warranty Policy
All RC cars and boats come with a 30‑day limited manufacturer warranty from delivery date. This warranty only covers factory defects in materials and workmanship under normal intended use.
Warranty does NOT cover:
• Damage from crashes, drops, collisions or rough off‑road use
• Water damage on non‑waterproof models
• Units modified or disassembled by the customer
• Normal wear‑and‑tear parts: tires, body shells, gears, brush motors
• Damage caused by incorrect charging, wrong batteries or operator error
For valid warranty claims, we will offer replacement parts, and do not guarantee full‑unit replacement.

2. What to do if my RC breaks?

1. Contact customer support with your order number, clear photos and videos of the issue.
2. Our team will verify if the issue qualifies for warranty service.
3. If confirmed as a factory defect, we will provide free replacement parts plus technical guidance.
4. All shipping costs for replacement parts are the buyer’s responsibility.
We do not offer physical unit repair service. Buyers install replacement parts following our guidance.

3. Return & Exchange Rules

All returns require an RMA authorization number from customer support before sending items back. Packages without an RMA number will be refused.
• Return requests must be submitted within 30 days of delivery.
• We only accept returns for dead‑on‑arrival factory defects, wrong items or missing original accessories.
• Returned goods must be complete, unmodified, with original packaging and free of crash or usage damage.
• Buyer pays return shipping. Refunds are processed only after we receive and inspect the returned item.

Returns will be denied for:
• Change‑of‑mind, dissatisfaction due to difficulty of operation or skill‑level issues
• Damage from crashes, misuse, modification or water exposure
• Consumable parts worn out from use

4. US‑Order Taxes & Duties

US orders are shipped under DAP (Delivered‑at‑Place) terms.
Buyers are responsible for all applicable sales tax, import duties and customs brokerage fees upon delivery.
Tax charges are set by local customs regulations and are out of our control. We will not reimburse any customs‑related fees. Please check local import rules before ordering.

Operating Guide

Before Use Preparation

1. Fully charge the truck with the matching USB charging cable; install suitable batteries into the pistol remote controller.
2. Install the battery into the car’s battery compartment and lock the car shell tightly.
3. Check tires, metal drive parts and screws to confirm all components are fastened.

After Use Maintenance

1. Switch off power of the RC truck, take out batteries from the remote controller to avoid power loss.
2. Clean sand and mud on tires and transmission assemblies with dry cloth.
3. Store the vehicle and remote in a cool and dry area to prevent damp damage.

Potential Customers

• Hobby enthusiasts aged 8–35 who love off-road RC vehicles
• Beginners looking for entry-level brushed RC trucks
• Players seeking upgradeable brushless high-speed RC models
• People who enjoy outdoor backyard & trail remote control games
• Gift seekers for teen & adult hobby lovers