1:18 Electric 2.4G RC Rock Crawler

FAQ

1. Limited Warranty Policy
All RC cars and boats come with a 30‑day limited manufacturer warranty from delivery date. This warranty only covers factory defects in materials and workmanship under normal intended use.
Warranty does NOT cover:
• Damage from crashes, drops, collisions or rough off‑road use
• Water damage on non‑waterproof models
• Units modified or disassembled by the customer
• Normal wear‑and‑tear parts: tires, body shells, gears, brush motors
• Damage caused by incorrect charging, wrong batteries or operator error
For valid warranty claims, we will offer replacement parts, and do not guarantee full‑unit replacement.

2. What to do if my RC breaks?

1. Contact customer support with your order number, clear photos and videos of the issue.
2. Our team will verify if the issue qualifies for warranty service.
3. If confirmed as a factory defect, we will provide free replacement parts plus technical guidance.
4. All shipping costs for replacement parts are the buyer’s responsibility.
We do not offer physical unit repair service. Buyers install replacement parts following our guidance.

3. Return & Exchange Rules

All returns require an RMA authorization number from customer support before sending items back. Packages without an RMA number will be refused.
• Return requests must be submitted within 30 days of delivery.
• We only accept returns for dead‑on‑arrival factory defects, wrong items or missing original accessories.
• Returned goods must be complete, unmodified, with original packaging and free of crash or usage damage.
• Buyer pays return shipping. Refunds are processed only after we receive and inspect the returned item.

Returns will be denied for:
• Change‑of‑mind, dissatisfaction due to difficulty of operation or skill‑level issues
• Damage from crashes, misuse, modification or water exposure
• Consumable parts worn out from use

4. US‑Order Taxes & Duties

US orders are shipped under DAP (Delivered‑at‑Place) terms.
Buyers are responsible for all applicable sales tax, import duties and customs brokerage fees upon delivery.
Tax charges are set by local customs regulations and are out of our control. We will not reimburse any customs‑related fees. Please check local import rules before ordering.

Operating Guide

Charge the 7.4V 1200mAh battery for 1.5–2 hours, and insert 3 AA batteries into the 2.4GHz transmitter. Before use, check tire tightness and confirm 4WD is engaged.
The 5000KV brushless motor delivers speeds up to 60KM/H with standard use.

Potential Customers

• Beginners: Intuitive controls and sturdy build simplify learning and reduce maintenance needs.
• Speed Enthusiasts: Designed for high-speed runs on pavement, dirt, or gravel.
• Family Users: Responsive handling and compact size work well for backyard races or park activities.

Key Details

• Runtime: 12–15 minutes per charge; keep a spare battery ready for extended sessions.
• Build Quality: Reinforced frame and shock-absorbing suspension support jumps and rough terrain under normal use.
• Water Resistance: Sealed electronics withstand light rain and small puddles; avoid deep water exposure.

Play Scenarios
Use this car for dirt-track runs, backyard obstacle courses, or casual meetups with other hobbyists. Its 4WD system performs well on loose surfaces, while its speed makes it suitable for pavement use. Ready to start? Charge up and take your 1:18 brushless RC car on your next adventure.