2.4G Waterproof Racing‑Ready RC Boats For Pool Water Games

FAQ

1. Limited Warranty Policy
All RC cars and boats come with a 30‑day limited manufacturer warranty from delivery date. This warranty only covers factory defects in materials and workmanship under normal intended use.
Warranty does NOT cover:
• Damage from crashes, drops, collisions or rough off‑road use
• Water damage on non‑waterproof models
• Units modified or disassembled by the customer
• Normal wear‑and‑tear parts: tires, body shells, gears, brush motors
• Damage caused by incorrect charging, wrong batteries or operator error
For valid warranty claims, we will offer replacement parts, and do not guarantee full‑unit replacement.

2. What to do if my RC breaks?

1. Contact customer support with your order number, clear photos and videos of the issue.
2. Our team will verify if the issue qualifies for warranty service.
3. If confirmed as a factory defect, we will provide free replacement parts plus technical guidance.
4. All shipping costs for replacement parts are the buyer’s responsibility.
We do not offer physical unit repair service. Buyers install replacement parts following our guidance.

3. Return & Exchange Rules

All returns require an RMA authorization number from customer support before sending items back. Packages without an RMA number will be refused.
• Return requests must be submitted within 30 days of delivery.
• We only accept returns for dead‑on‑arrival factory defects, wrong items or missing original accessories.
• Returned goods must be complete, unmodified, with original packaging and free of crash or usage damage.
• Buyer pays return shipping. Refunds are processed only after we receive and inspect the returned item.

Returns will be denied for:
• Change‑of‑mind, dissatisfaction due to difficulty of operation or skill‑level issues
• Damage from crashes, misuse, modification or water exposure
• Consumable parts worn out from use

4. US‑Order Taxes & Duties

US orders are shipped under DAP (Delivered‑at‑Place) terms.
Buyers are responsible for all applicable sales tax, import duties and customs brokerage fees upon delivery.
Tax charges are set by local customs regulations and are out of our control. We will not reimburse any customs‑related fees. Please check local import rules before ordering.

Operating Guide

• Pre‑Preparation: Install 2 spare AAA batteries for the remote controller, fully charge the boat via the USB‑charging cable. Turn the remote on first, then power‑up the boat on calm water to complete signal pairing.
• Post‑use Care: Cut off power of the boat and remote controller after play. Wipe off surface moisture and keep the toy in a cool, dry storage space.
• Water Environment Requirement: Run the boat only on clean, still water without floating debris.

Potential Customers

• Hobbyists that enjoy water‑based remote‑control toys and casual water racing
• Shoppers searching for distinctive birthday and holiday present choices
• Family members looking for entertaining outdoor parent‑child water activities
• Small‑size boat‑model collectors for display‑worthy ornaments
• Leisure‑time players for pool and pond past‑time entertainment

Q: What charging accessories does this racing boat adopt?
A: It supports convenient USB charging.


Q: What wireless connection does the remote‑control system use?
A: It works on stable 2.4‑G wireless signal.


Q: Is the remote‑controller battery included inside the package?
A: AAA batteries for the remote need separate preparation.