Folding Transformable Stunt RC Car With Dual‑Sided Driving

FAQ

1. Limited Warranty Policy
All RC cars and boats come with a 30‑day limited manufacturer warranty from delivery date. This warranty only covers factory defects in materials and workmanship under normal intended use.
Warranty does NOT cover:
• Damage from crashes, drops, collisions or rough off‑road use
• Water damage on non‑waterproof models
• Units modified or disassembled by the customer
• Normal wear‑and‑tear parts: tires, body shells, gears, brush motors
• Damage caused by incorrect charging, wrong batteries or operator error
For valid warranty claims, we will offer replacement parts, and do not guarantee full‑unit replacement.

2. What to do if my RC breaks?

1. Contact customer support with your order number, clear photos and videos of the issue.
2. Our team will verify if the issue qualifies for warranty service.
3. If confirmed as a factory defect, we will provide free replacement parts plus technical guidance.
4. All shipping costs for replacement parts are the buyer’s responsibility.
We do not offer physical unit repair service. Buyers install replacement parts following our guidance.

3. Return & Exchange Rules

All returns require an RMA authorization number from customer support before sending items back. Packages without an RMA number will be refused.
• Return requests must be submitted within 30 days of delivery.
• We only accept returns for dead‑on‑arrival factory defects, wrong items or missing original accessories.
• Returned goods must be complete, unmodified, with original packaging and free of crash or usage damage.
• Buyer pays return shipping. Refunds are processed only after we receive and inspect the returned item.

Returns will be denied for:
• Change‑of‑mind, dissatisfaction due to difficulty of operation or skill‑level issues
• Damage from crashes, misuse, modification or water exposure
• Consumable parts worn out from use

4. US‑Order Taxes & Duties

US orders are shipped under DAP (Delivered‑at‑Place) terms.
Buyers are responsible for all applicable sales tax, import duties and customs brokerage fees upon delivery.
Tax charges are set by local customs regulations and are out of our control. We will not reimburse any customs‑related fees. Please check local import rules before ordering.

Operating Guide

• Install the fully‑charged battery into the stunt RC car.
• Switch on the vehicle power first, then turn on the remote controller and wait for signal connection.
• Power off after use; take out the battery for long‑time storage.

Potential Customers

• Teenagers who enjoy casual remote‑control toy pastimes
• RC hobby beginners looking for transformable stunt vehicles
• People searching for practical holiday and birthday presents
• Family members for indoor and outdoor parent‑child leisure activities

Q1: Why can my stunt RC‑car not respond to remote‑control signals?
A: Check battery power, then restart the car and remote controller for frequency pairing again.

Q2: How can I switch the two driving shapes?
A: Press the dedicated shape‑changing button on the remote handle.

Q3: Is this vehicle usable on uneven ground?
A: Smooth flat ground brings better‑stable stunt performance.

Q4: Can I replace the vehicle battery on my own?
A: The detachable lithium‑ion battery supports user‑operated replacement.

Q5: What can I do when the LED lights stop working?
A. Inspect battery power and reboot the remote‑control car.