Full‑Proportional Tracked RC Crawler With LED Lights 360° Rotatable

FAQ

1. Limited Warranty Policy
All RC cars and boats come with a 30‑day limited manufacturer warranty from delivery date. This warranty only covers factory defects in materials and workmanship under normal intended use.
Warranty does NOT cover:
• Damage from crashes, drops, collisions or rough off‑road use
• Water damage on non‑waterproof models
• Units modified or disassembled by the customer
• Normal wear‑and‑tear parts: tires, body shells, gears, brush motors
• Damage caused by incorrect charging, wrong batteries or operator error
For valid warranty claims, we will offer replacement parts, and do not guarantee full‑unit replacement.

2. What to do if my RC breaks?

1. Contact customer support with your order number, clear photos and videos of the issue.
2. Our team will verify if the issue qualifies for warranty service.
3. If confirmed as a factory defect, we will provide free replacement parts plus technical guidance.
4. All shipping costs for replacement parts are the buyer’s responsibility.
We do not offer physical unit repair service. Buyers install replacement parts following our guidance.

3. Return & Exchange Rules

All returns require an RMA authorization number from customer support before sending items back. Packages without an RMA number will be refused.
• Return requests must be submitted within 30 days of delivery.
• We only accept returns for dead‑on‑arrival factory defects, wrong items or missing original accessories.
• Returned goods must be complete, unmodified, with original packaging and free of crash or usage damage.
• Buyer pays return shipping. Refunds are processed only after we receive and inspect the returned item.

Returns will be denied for:
• Change‑of‑mind, dissatisfaction due to difficulty of operation or skill‑level issues
• Damage from crashes, misuse, modification or water exposure
• Consumable parts worn out from use

4. US‑Order Taxes & Duties

US orders are shipped under DAP (Delivered‑at‑Place) terms.
Buyers are responsible for all applicable sales tax, import duties and customs brokerage fees upon delivery.
Tax charges are set by local customs regulations and are out of our control. We will not reimburse any customs‑related fees. Please check local import rules before ordering.

Operating Guide

• Install 2pcs 1.5V AA batteries (not included) into the pistol‑grip remote.
• Connect the 7.4V lithium‑ion battery to the car body.
• Turn on the power switch of the vehicle first, then power on the remote controller to complete frequency pairing.
• Use the trigger for throttle control, turn the steering wheel to adjust driving direction.
• Press the corresponding button to turn on the LED lights and activate 360° rotation function.
• After play, power off the car and remote, recharge the battery via the USB cable.

Potential Customers

• RC hobbyists who love tracked off‑road vehicles
• People looking for unique hobby gifts
• Players who enjoy outdoor ground obstacle driving
• Model enthusiasts for personal collection and display
• Families for interactive leisure activities

Q1: What surfaces is this tracked crawler suitable to drive on?
A: It works well on grass, gravel, dirt and other flat outdoor ground.

Q2: Can I replace the track accessories by myself?
A: The tracks are detachable, you can install compatible replacement tracks.

Q3: Is it normal for the vehicle to get warm after long‑time operation?
A: Slight heating after extended play is a normal phenomenon. Stop and let it cool down.

Q4: How do I store the vehicle when I am not using it?
A: Remove the battery, store the car in a cool, dry place away from direct sunlight.

Q5: Can multiple cars run at the same time without signal interference?
A: The 2.4GHz system supports multiple‑car operation in the same area.