FAQ
1. Limited Warranty Policy
All RC cars and boats come with a 30‑day limited manufacturer warranty from delivery date. This warranty only covers factory defects in materials and workmanship under normal intended use.
Warranty does NOT cover:
• Damage from crashes, drops, collisions or rough off‑road use
• Water damage on non‑waterproof models
• Units modified or disassembled by the customer
• Normal wear‑and‑tear parts: tires, body shells, gears, brush motors
• Damage caused by incorrect charging, wrong batteries or operator error
For valid warranty claims, we will offer replacement parts, and do not guarantee full‑unit replacement.
2. What to do if my RC breaks?
1. Contact customer support with your order number, clear photos and videos of the issue.
2. Our team will verify if the issue qualifies for warranty service.
3. If confirmed as a factory defect, we will provide free replacement parts plus technical guidance.
4. All shipping costs for replacement parts are the buyer’s responsibility.
We do not offer physical unit repair service. Buyers install replacement parts following our guidance.
3. Return & Exchange Rules
All returns require an RMA authorization number from customer support before sending items back. Packages without an RMA number will be refused.
• Return requests must be submitted within 30 days of delivery.
• We only accept returns for dead‑on‑arrival factory defects, wrong items or missing original accessories.
• Returned goods must be complete, unmodified, with original packaging and free of crash or usage damage.
• Buyer pays return shipping. Refunds are processed only after we receive and inspect the returned item.
Returns will be denied for:
• Change‑of‑mind, dissatisfaction due to difficulty of operation or skill‑level issues
• Damage from crashes, misuse, modification or water exposure
• Consumable parts worn out from use
4. US‑Order Taxes & Duties
US orders are shipped under DAP (Delivered‑at‑Place) terms.
Buyers are responsible for all applicable sales tax, import duties and customs brokerage fees upon delivery.
Tax charges are set by local customs regulations and are out of our control. We will not reimburse any customs‑related fees. Please check local import rules before ordering.
Operating Guide
- Open the hull cover, install the modular battery and close the waterproof cover tightly.
- Insert batteries into the remote controller, power on the remote first, then turn on the boat and wait for auto frequency pairing.
- Place the boat on the water surface. The water sensor activates the boat. Use joysticks to control forward, backward and steering, and adjust speed levels.
- The boat can recover posture if it capsizes on water.
- After use: power off the boat first, then the remote. Take out the battery. Rinse the hull with clean water and dry thoroughly before storage.
- Remove the battery for long-term storage and charge regularly to avoid over-discharge.
Potential Customers
- RC boat hobbyists who enjoy water model activities
- Teenagers looking for outdoor water entertainment
- Gift shoppers searching for holiday & birthday presents
- Families for interactive outdoor water games
- Model collectors for RC watercraft collection
Q1: Why can’t the remote control the boat?
A: Check battery power. Restart the remote and boat sequentially to re-pair signal.
Q2: Can I run the boat in seawater for a long time?
A: Short trips on seawater are allowed. Rinse the hull after use. Do not stay in seawater continuously to prevent corrosion.
Q3: Can I replace broken propellers?
A: Spare propellers are included. Compatible replacement parts are available separately.
Q4: Is the boat fully waterproof?
A: Sealed waterproof structure is adopted. Do not submerge the boat deep underwater for extended periods.
RC Boat

